Category at a glance

73

technologies in this category

3.11%

of sites use a tech in this category

Live chat software helps to bridge the communication gap between site owners and site visitors. With live chat support, business owners and agents can communicate with potential customers or service existing customers, ncreasing conversion and retention rates.

Live Chat Marketshare

Category Share

Fortune 500 Share

Internet Retailer 500 Share

Top Technologies

Name Category Marketshare Fortune 500 Marketshare IR 500 Marketshare
LivePerson 19.72% 18.01% 40.67%
Zopim 9.87% 1.21% 5.17%
LiveChat 7.79% 1.62% 4.14%
Olark 6.72% 0.61% 1.73%
SnapEngage 4.38% 0.61% 1.38%
BoldChat 4.32% 3.64% 16.20%
Woopra 3.91% 0.41% 0.69%
Livefyre 3.86% 4.85% 5.87%
Provide Support 3.25% 0.41% 0.35%
Contact At Once! 3.13% 32.57% 0.00%